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  • For Staff Only
  • HIV
    • Find Services
    • Testing
    • PrEP/PEP
    • PrEP Provider Packet
    • HIV Undetectable
    • HIV/Syphilis Quarterly Reports
    • Protection Connection
    • Act 711 – Resources
  • Hepatitis
    • HCV Annual Report
    • Hepatitis A
    • Hepatitis B
    • Hepatitis C
      • What is Hepatitis C
      • How to Cure Hep C
      • Hepatitis C For Providers
    • Testing & Treatment
    • Syringe Service
    • The Cure Is Clear
  • STIs
    • STI/HIV Reports
    • STI Prevention
    • Find Services
  • About Us
    • STI/HIV/Hepatitis Program Mission, Vision & Values
    • Careers
    • Louisiana Youth Education Program
    • Blog
  • Data Center
    • Reports
  • For Community Partners
    • Provider Education
    • Louisiana Substance Use and Infectious Disease Steering Committee (LA SUxID)
    • Protocols and Forms
    • Cyber Security
    • Training and Capacity Building
    • Campaigns
      • HIV Testing Day in Louisiana, June 27, 2024
      • National Women and Girls HIV/AIDS Awareness Day
      • Just Check
      • Get Loud Louisiana
      • World AIDS Day
      • Black Women and PrEP
      • U=U
      • STI Awareness Week
      • National Black HIV/AIDS Awareness Day
      • Greater Than HIV
      • Let’s Stop HIV Together (CDC Campaign)
    • Support Services
    • SHOT Program
    • SHPDirect Rx
    • Prenatal Testing
    • Find your Public Health District
    • CAREWare
    • Data to Care
    • Louisiana Department of Health’s Harm Reduction Distribution Hub
  • Order Center
  • For Staff Only

Louisiana CAREWare Access Network (LaCAN)

The Louisiana CAREWare Access Network (LaCAN) is a collaborative effort between four Ryan White grantees in Louisiana to improve the information technology capacity to collect and report client-level data to the HIV/AIDS Bureau, Health Resources and Services Administration (HRSA), HHS. The LaCAN partners include:

  • Louisiana Department of Health STD/HIV/Hepatitis Program (SHHP)
  • City of New Orleans Ryan White Services and Resources
  • City of Baton Rouge Division of Human Development and Services
  • CrescentCare

These partners are using CAREWare as a central repository of client data and have agreed to exchange service information for the purpose of improving client care, data quality, and performance measurement.

Louisiana CAREWare Help Request Submission

Documents

  • LaCAN Policies and Procedures
  • Required Fields
  • Ryan White Part B Required Fields
  • CAREWare 6 Manual

Trainings

  • Click Here to take the LaCAN Privacy Training
  • CAREWare 6 Training

How-To Videos

  • Adding a Client
  • Finding a Client
  • Adding Services
  • Case Notes
  • Eligibility
  • Financial Reports
  • Running Custom Reports
  • Creating Custom Reports
  • Accessing CAREWare 6

Quick Guides

  • How to Access CAREWare 6
  • Adding a Client
  • Finding a Client
  • Adding Services
  • Case Notes
  • Eligibility
  • Financial Report
  • Running Custom Reports
  • Creating Custom Reports
  • Invoice Data Check Reports

Forms

  • Request to Add a LaCAN User
  • LaCAN User Confidentiality Form
  • Laptop Approval Form
  • Client Consent to Share/ Revocation of Consent
  • Citrix New User Form
  • Citrix Confidentiality Form

Technical Assistance

  • Need CAREWare Help?
  • Contact CAREWare Programmers (JPROG) cwhelp@jprog.com
  • Contact External Server Host (AJ Boggs) support@ajboggs.com
  • Contact HRSA Data Team ryanwhitedatasupport@wrma.com

External Resources / Links

  • Technical Assistance for the Ryan White Community
  • jProg CAREWare Documentation
  • HRSA CAREWare
  • CAREWare Programmers (JPROG) Website
  • HRSA’s Target HIV CAREWare 6 Resources
  • HRSA RSR Resources

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